Penny’s field notes
Useful thinking for the work ahead.
Practical perspective on Salesforce, cloud infrastructure, data, analytics, and the teams that keep it all moving.
From the archive
Previous posts
Clear, considered guidance for the systems and decisions behind sustainable growth.

Mastering Salesforce: Why Exam-Aligned Training is a Game-Changer for Students and Teams
Mastering Salesforce: Why Exam-Aligned Training is a Game-Changer for Students and Teams 
How to Choose the Best Salesforce Implementation Partners (The 2026 Comparison Guide)
How to Choose the Best Salesforce Implementation Partners (The 2026 Comparison Guide) 
How to Choose the Best Salesforce Implementation Partner in 2026 (Compared)
How to Choose the Best Salesforce Implementation Partner in 2026 (Compared) 
The Skill Gap Solution: Why NextEd Academy is the Secret Weapon for Aspiring Admins and Corporate Managers
The Skill Gap Solution: Why NextEd Academy is the Secret Weapon for Aspiring Admins and Corporate Managers 
Looking for Salesforce Architects? 5 Things You Should Know Before You Scale
Looking for Salesforce Architects? 5 Things You Should Know Before You Scale 
Salesforce Staff Augmentation Vs Managed Services: Which Is Better For Your Growing Team?
Salesforce Staff Augmentation Vs Managed Services: Which Is Better For Your Growing Team? 
7 Mistakes You're Making with Salesforce Staff Augmentation (and How to Fix Them)
7 Mistakes You're Making with Salesforce Staff Augmentation (and How to Fix Them) 
The Cost of Bad CRM Data: Why Your AI Agents Are Failing (And How to Fix It)
The Cost of Bad CRM Data: Why Your AI Agents Are Failing (And How to Fix It) 
How to Choose the Best Salesforce Partner for Agentic AI
How to Choose the Best Salesforce Partner for Agentic AI 
The Ultimate Guide to Salesforce Data Cloud: Everything You Need to Succeed with AI Agents
The Ultimate Guide to Salesforce Data Cloud: Everything You Need to Succeed with AI Agents 
The Summer Fast-Track: Why Now is the Best Time to Future-Proof Your Salesforce Career
The Summer Fast-Track: Why Now is the Best Time to Future-Proof Your Salesforce Career 